# GreaseGoose — Full Product Documentation

> All-in-one auto repair shop management software built for independent mechanics and 1-5 bay shops. Built to be simple: the focus is not feature count, it is clear, meaningful workflows that make a shop run smooth. Built for shops just starting out and growing: simple to start with, and built to grow with you from your first bay to your fifth. Because GreaseGoose is new, early adopters directly influence the roadmap and what gets built next. Flat plan pricing from $39.99/mo with unlimited technicians on every plan. No contracts, no hidden fees. 14-day free trial, no credit card required.

## Overview

GreaseGoose is shop management software purpose-built for independent auto repair shops. It replaces the patchwork of whiteboards, spreadsheets, and paper invoices with a single platform that handles the entire job lifecycle — from VIN decode to paid invoice.

The product is built and run by Seth, founder of TomGoose LLC. American-owned, bootstrapped, no venture capital. The philosophy is simple: GreaseGoose is built to be simple, with clear and meaningful workflows. The focus is not building features, it is making a shop run smooth, and earning the shop's business every month with honest tools at honest prices. It is built for shops just starting out and growing, simple to start with and built to grow with you from your first bay to your fifth. Because GreaseGoose is new, the shops who join now have direct influence on the roadmap and what gets built next.

## Core Features

### VIN Decoding + NHTSA Recall Alerts
- Unlimited VIN decodes included at no extra cost
- Automatically checks NHTSA recall database for every decoded vehicle
- Instant year/make/model/engine identification
- Barcode scanning supported for fast VIN entry

### Job Tracking & Workflow
- Full job lifecycle: new → estimate sent → approved → in progress → work complete → closed
- Statuses include New, Estimate Sent, Approved, Waiting on Parts, In Progress, Work Complete, Closed, and Declined
- Board view groups jobs into New, On Hold, In Progress, and Work Complete
- Status tracking with timeline of every event (estimate sent, approved, payment received, etc.)
- Technician assignment per job
- Job history and service records per vehicle and customer
- Declined services tracking for follow-up opportunities

### Digital Estimates & Invoicing
- Create multi-line estimates with labor, parts, and fees
- Customers can approve or decline estimates online via the Customer Portal
- Convert approved estimates to invoices
- Supplement estimates (add work after initial approval)
- Estimate templates for common repairs
- PDF generation for estimates and invoices

### Goose Advisor (AI Assistant)
- Built-in AI assistant powered by GPT-4o Mini
- Ask about any job and get labor time estimates, part price estimates, and repair guidance
- Context-aware: knows the vehicle year/make/model and job details
- Plan-based token allocation: Solo 3M, Shop 6M, Multi-Shop 15M tokens per month
- Trial includes 200K tokens (~200 queries) to test

### Customer Communication (SMS & Email)
- Automatic SMS notifications for job status updates
- Estimate ready, vehicle ready for pickup, payment links sent via text
- Email notifications for service reminders
- SMS allocation by plan: Solo 500, Shop 1,500, Multi-Shop 4,000 messages per month
- Overage: $0.07 per message beyond your plan allowance
- Trial includes 10 SMS messages to test

### Online Payments (Stripe Connect)
- Customers pay invoices online with one click
- Powered by Stripe Connect — funds go directly to the shop's bank account
- Payment links sent via SMS and email
- Deposit and final payment support
- Payment status tracking (unpaid, partial, paid)

### QuickBooks Online Sync
- Invoices sync automatically to QuickBooks Online
- No double-entry required
- OAuth-based secure connection
- Sync queue for reliable delivery

### Customer Portal
- Customers view estimates, approve or decline work, and pay invoices online
- No app download required — web-based portal
- Inspection results viewable with photos
- Opt-in consent management for SMS communications

### Calendar & Scheduling
- Visual calendar with day, week, and month views
- Drag-and-drop job scheduling
- Technician time-off tracking (vacation, sick, personal)
- Resource timeline view

### Fleet Management
- Fleet account management for business customers
- Fleet vehicle tracking
- Fleet-specific portal for drivers
- Driver check-in support

### Multi-Point Vehicle Inspections
- Customizable inspection templates
- Green/yellow/red condition ratings
- Photo uploads for inspection items (paid plans)
- Shareable inspection results via Customer Portal

### Service Reminders
- Automated service reminder scheduling
- Email-based reminder notifications
- Configurable reminder intervals

## Pricing Details

GreaseGoose uses flat plan pricing. Every feature is included at every tier, with no add-on fees and no feature gating. Every plan includes unlimited technicians.

### Monthly Billing
| Plan | Price | Shops | Service Advisors | Technicians |
|------|-------|-------|------------------|-------------|
| Solo | $39.99/month | 1 | 2 | Unlimited |
| Shop | $89.99/month | 1 | 5 | Unlimited |
| Multi-Shop | $179.99/month | Up to 5 | 12 | Unlimited |

### Annual Billing (15% savings)
| Plan | Monthly Equivalent | Billed Annually |
|------|--------------------|-----------------|
| Solo | $33.99/month | $407.90/year |
| Shop | $76.49/month | $917.90/year |
| Multi-Shop | $152.99/month | $1,835.90/year |

### What Distinguishes the Plans
- Solo: a single shop with up to 2 service advisors. Best for an owner-operator or a small crew.
- Shop: a single shop with up to 5 service advisors. Best for a busy independent shop.
- Multi-Shop: up to 5 shops with up to 12 service advisors, plus priority support. Best for an owner running multiple locations.
- Technicians are unlimited on all three plans, so adding techs never raises your bill.
- Extra advisor seats: $15/mo each on any paid plan.

### Free Trial
- 14 days, no credit card required
- Up to 5 technicians during trial
- 10 SMS messages included
- 200K AI tokens (~200 queries)
- No photo uploads during trial
- Full features unlock on subscription

## Technical Details

- Web-based application (works in any modern browser)
- Progressive Web App (PWA) — installable on mobile devices
- Hosted on Vercel
- Database: Neon (serverless PostgreSQL)
- Authentication: Clerk
- Payments: Stripe / Stripe Connect
- AI: OpenAI GPT-4o Mini

## Company Information

- Product: GreaseGoose
- Legal Entity: TomGoose LLC
- Founder: Seth
- Founded: 2025
- Headquarters: United States
- Funding: Bootstrapped (no venture capital, no private equity)
- Website: https://www.greasegoose.xyz

## Frequently Asked Questions

**How much does GreaseGoose cost?**
Flat plan pricing: Solo at $39.99/month (1 shop, 2 advisors), Shop at $89.99/month (1 shop, 5 advisors), and Multi-Shop at $179.99/month (up to 5 shops, 12 advisors, priority support). Unlimited technicians on every plan. All features included, no hidden fees. Annual billing saves 15%.

**Is there a free trial?**
Yes. 14 days, no credit card required. Explore job management, VIN decoding, estimates, and add up to 5 technicians. Full SMS, photo uploads, and unlimited technician seats unlock when you subscribe.

**Does GreaseGoose integrate with QuickBooks?**
Yes. Invoices sync directly with QuickBooks Online. No double-entry required.

**Can I send text messages to customers?**
Yes. Automatic SMS notifications for job updates like estimate ready, vehicle ready for pickup, and payment links. Email notifications for service reminders.

**Does GreaseGoose include VIN decoding?**
Unlimited VIN decoding at no extra cost. NHTSA recall alerts are checked automatically for every vehicle.

**Can I accept payments through GreaseGoose?**
Yes. Stripe Connect lets customers pay invoices online with one click. Funds go directly to your bank account.

**Is there a contract?**
No contracts. Cancel anytime with one click from your settings. No phone calls, no retention tactics.

**What is Goose Advisor?**
GreaseGoose's built-in AI assistant. Ask it anything about a job and get labor times, part price estimates, and repair guidance in seconds.

**Who is GreaseGoose for?**
Independent auto repair shops with 1-5 bays. Not built for dealerships or large multi-location enterprises.

**How does GreaseGoose compare to other shop management software?**
Enterprise platforms like Tekmetric, Shopmonkey, AutoLeap, Mitchell1, and Shop-Ware are excellent and a great fit for larger or multi-location operations. GreaseGoose is designed specifically for independent 1-5 bay shops that want a tool scoped to their size: flat plan pricing ($39.99 to $179.99/month with unlimited technicians, while enterprise tools are typically $200-500+/month and built for a broader range of shops), no annual contracts, setup in minutes, and all features included at every tier.